Social media agency, Quiip, began the year by launching Quiillion, a service that translates data captured by social monitoring and listening tools into detailed, actionable insights and recommendations for clients.

That was the kick off to a very successful year for Australia’s leading social media and online community management specialist, punctuated by a number of new business partners from both the corporate and government sectors.

Beyondblue, CHOICE, Department Prime Minister and Cabinet, Medibank, Mindshare and Movember Foundation have all become Quiip clients.

Quiip is providing them with forum community management and consulting, social media training and mentoring, content curation, suicide, mental health and critical escalation support and engagement, LinkedIn training, crisis communications and outside business hours social media support.

The agency has also renewed work with NSW Health, ReachOUT and SANE Australia.

“Online community management has become an intrinsic part of the way organisations engage with customers and audiences in a digitally-driven and connected world. Managing engagement and risks is a critical element in the success of communities and organisations are increasingly recognising that – as the growth trajectory in our business clearly shows,” stated Quiip general manager, Julie Delaforce.